How environmentally friendly is our packaging?
OctoInkjet has a strong ethical attitude towards using recyclable and/or sustainable packaging materials wherever possible. To that end we use...
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Shipping/Postage
Information on our shipping prices, practices, etc...
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What courier and/or postal service are used for shipping?
This list is not exhaustive as we do adjust our shipping service providers depending on reliability, cost and overall compatibility.... -
What packaging is used for orders?
We use a range of envelopes, boxes and cushioning materials to ensure that our orders are securely packed for transit... -
How fast are orders normally dispatched?
Please see our Shipping Policy for this information under the Dispatch Speed section -
Do [we] have a Returns, Refunds and/or Damages policy?
Yes. Please read the information provided on the relevant pages below: Delivery/Shipping Terms Refunds & Returns -
How is shipping cost calculated?
Shipping costs are calculated based on the order value, destination and service cost along with a small margin to cover... -
Local Pickup/Collection Policy
Apologies for the very long winded policy document but hopefully this explains in detail when collection is available and what... -
Shipping Policy
OctoInkjet dispatches orders both domestically within the UK and Internationally and as such the following policies will apply. Updated: 31st... -
International Orders over 2Kg weight
Updated: Feb 27th 2021 Due to some historical limits to the package size/weight that could be shipped internationally, this article... -
Import Duty/Tax – International (Non-EU) Orders
EU Customers Now that the UK has left the EU there are a number of questions that we need to...
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