VAT Invoices – How to request one If you are a VAT registered company and require a VAT invoice, please let us know via the contact page. VAT...
Item not available? Note: This is currently a placeholder for a more comprehensive article. Short version… If you are directed to this article...
Checkout: County/State field only shows UK counties This problem is described with the following symptoms. You attempt to register or use the checkout to add an address...
QuickFind: Access Restricted (#1) The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However,...
Proxy Access Blocked Thanks for your interest in OctoInkjet. Due to problems associated with copyright theft and the “professed” ignorance on the part...
A lot of different products appear to be the same We offer a range of different kits and products, some that differ in terms of instructions, small (but important) part...
Bulk Ink: Volume/Measure conversion table Obviously people like to do a bit of comparison to see if they are getting a good deal but because...
Reporting a problem on the site If you find a problem on the website such as a missing page, broken link or experience any other problem...
Can I order items out of stock? Due to limitations in the system it’s not possible to backorder items that aren’t currently in stock, via the online...
What information is kept about customers? The information retained by OctoInkjet Limited is detailed in the Privacy Policy. The main information retained is contact and order...