VAT Invoices If you are a VAT registered company and require a VAT invoice, please let us know via the contact page....
How to place an order Online You can order items online by locating products you wish to purchase and then using the “add to cart”...
Documentation Copyright Competitors/Resellers If you wish to republish or re-use the documentation and/or resources on this site you must request an receive...
What is “Verified By Visa” \ “3DSecure” When you pay using a Credit or Debit Card you may be asked to complete an additional step called “Verified...
Phone Orders Credit/Debit card payments While it is possible to take payment over the phone the process involved requires a considerable amount...
When does the status of an order change? The status system on OctoInkjet depends on two things… The first is the payment system which creates and updates the...
Can [you] order Syringes and/or Needles to be shipped to [you]? In some countries and/or states it’s illegal to purchase some products such as syringes or needles. It is imperative that...
Where can [you] find documentation for [your] product(s)? Most of the documentation for OctoInkjet products is provided on the OctoInkjet site with some additional resources available via: support.printerpotty.com...
QuickFind: Access Restricted (#2) The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However,...
“Cookie” Usage on OctoInkjet This article is intended to deal with the somewhat sensitive issue of cookies and what they actually mean in terms...