VAT Invoices
If you are a VAT registered company and require a VAT invoice, please let us know via the contact page....
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Using the Store
Information on how to use the OctoInkjet store
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How to place an order
Online You can order items online by locating products you wish to purchase and then using the “add to cart”... -
Documentation Copyright
Competitors/Resellers If you wish to republish or re-use the documentation and/or resources on this site you must request an receive... -
What is “Verified By Visa” \ “3DSecure”
When you pay using a Credit or Debit Card you may be asked to complete an additional step called “Verified... -
Phone Orders
Credit/Debit card payments While it is possible to take payment over the phone the process involved requires a considerable amount... -
When does the status of an order change?
The status system on OctoInkjet depends on two things… The first is the payment system which creates and updates the... -
Can [you] order Syringes and/or Needles to be shipped to [you]?
In some countries and/or states it’s illegal to purchase some products such as syringes or needles. It is imperative that... -
Where can [you] find documentation for [your] product(s)?
Most of the documentation for OctoInkjet products is provided on the OctoInkjet site with some additional resources available via: support.printerpotty.com... -
QuickFind: Access Restricted (#2)
The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However,... -
Is Live chat, WhatsApp or FB Messenger ever available?
We have opted to deactivate live support, facebook messenger, etc… in favour of regular checks of emails and helpdesk system....
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