Ink Cross Contamination (ink in other cartridges) This article is a work in progress but contains a few known causes of cross contamination of different ink colours,...
Login/Order screens appear to hang/freeze with no further progress Problem:Trying to login to the site or go through cart/checkout process but clicking on the link/button to progress to next...
Reset Utility: No Results Found This article is intended for customers who have received a web link for a download but receceived the result “No...
Can Chromebooks or iOS, Android Devices Reset Printers? This article is intended to explain why some computer systems and/or devices are able to reset printers and why many...
Canon Pro-10 :: Tips & Troubleshooting This article covers tricks, tips and work-arounds that can be used to resolve problems such as ink starvation/flow issues, paper/ink...
Troubleshoot: CLI-42 – REdSETTER The CLI-42 Chip REdSETTER is able to reset cartridge chips on original/OEM (Canon) cartridge chips such that ink monitoring does...
Troubleshooting: PGI-550, CLI-551 Auto Reset Chips This article deals with a few common issues that crop up when using compatible refillable cartridges as replacements for Canon...
CLI-42Y (Yellow) Cartridge – Special Considerations Update #2: August 31st 2017 The question of the Yellow Jello issue is one that has been around now for...
WICReset: Key doesn’t work This article is intended to provide a few helpful points on identifying and using your WICReset key, as well as...
Checkout: County/State field only shows UK counties This problem is described with the following symptoms. You attempt to register or use the checkout to add an address...