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How to: Epson Chip Resetter (T6710/T6711)

Contents

This guide is intended for use with the Maintenance Box T6710 / T6711 Chip Resetter

The process describes how to reset the chip on compatible products including the following maintenance box units:

  • T6710
  • T6711
  • E6710
  • E6711
T6710 / T6711 Resetter: Reset before 85% full

IMPORTANT:

The chip resetter will only reset chips if they have not reached 85% full/used.

Tip: Make sure you check the maintenance box level (see image left) on a regular basis and reset when appropriate.

 

 

1. Turn the printer off and remove the maintenance box using the instructions provided.

Tip: This usually involves removing the rear paper feed cover and then pulling the maintenance box out.

 

T6710 / T6711 Resetter: Align the resetter pins with the correct pins

2. Locate the chip, then align the resetter pins with the correct contacts on the chip

(see following images)

T6710 / T6711 Resetter: Contact pins (OEM)

2a. OEM chip shown.

The correct pins to apply the resetter to are shown to the right of the chip.

The two contact indicated in red should be left without contact.

T6710 / T6711 Resetter: Contact pins (Compatible)

2b. Compatible chip shown.

The correct pins to apply the resetter to are shown to the right of the chip.

The two contact indicated in red should be left without contact.

T6710 / T6711 Resetter: Initial Red LED flash

3. The LED will flash red initially while it tries to connect to the chip.

Tip: It will do this regardless of whether the pins are in the correct position or not.

T6710 / T6711 Resetter: Successful reset - Green LED

4. If the chip has been reset successfully the LED will show a green light.

If not, try re-aligning the pins on the chip and try again.

Troubleshooting

If your chip has passed 85% full (and does not appear to reset) or the chip is no longer being recognised,  the following may apply:

  1. Try gently cleaning the chip using a dry cloth to remove any dirt, grease or other substance from the chip contacts.
     
  2. Compatible Chips/Box:
    – Carefully remove the chip from the maintenance box and check the back of the chip.
    – If it has a battery use instruction steps 6 – 9 in this guide to replace the battery on the chip. Then replace and re-try in the printer.
     
  3. Replace the chip on the maintenance box or the whole maintenance box (including chip).
Updated on 11 February 2022
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