We fully recognise that there are always concerns about information security, especially when purchasing online so this is an explanation about how the OctoInkjet system works and what might be exposed if your account was ever compromised.
Login information
We no longer provide a copy of your login information by email so you will need to remember your login when registering.
Account information
Your account will store the following information about you:
- Your name
- Any address(s) you have provided
- Any phone numbers provided
- A password (This is encrypted in a way that can be checked but not recovered)
- Historical Order information:
- Products purchased
- Amount paid
- Order Notes
- Payment transaction reference(s)
We do not store, nor do we have access to the following:
- Credit/Debit card:
- Numbers
- Start/Expiry dates
- CVC security Code
- Bank Account details
- Security question information. We do not request nor store:
- Mothers maiden name
- First school attended
- Favourite pet
- etc…
Potential Security Concerns
There are a limited number of ways your details could be compromised but the likelihood of success with each of these can be reduced significantly by adopting sensible security practice.
Email Account Compromise
If your control of your email account has been obtained by a third party then it would be possible for a malicious party to read your address and order details by resetting the login password. They would not be able to place any orders without providing new payment information.
There are numerous guides available on how to do this so make use of them.
(Eg: Creating Strong Passwords)
Password Re-use
If you re-use your account password on other sites, it would be possible for your login information to be checked against other sites/accounts you hold on those other sites. Access to this information would require access to, or interception of your emails as well as human intervention to actually read the password information.
Short version, do NOT re-use your password(s) and avoid this problem entirely.
Worse Case?
Assuming the worst and a third party has managed to access your account on OctoInkjet. They would only have access to the information indicated (top of page).
All of this information would likely be included in other emails such as receipts for online purchases, booking confirmations or similar so really would not be particularly useful.