Once a manual review of your order has been carried out your order will be released and key delivered by email. Please note that we are a UK based company so we may not be able to review your order until we are awake/available.

If you still need further help please contact us via our support contact form, with as much information about your order as possible (order ref (if known), your full name, email address and date/time you placed your order) so that we can help you properly.

For technical support in using the WICReset key and app please visit our KB/FAQ support section.