When an Epson inkjet printer displays the warning "Service Required"*, often the advice received is that the printer needs to be replaced. In reality this supposedly critical error is the equivalent of a toddler jumping up and down, desperate to empty their bladder. So why would you throw out anything for that?!

Printer Potty waste kits are a simple solution that resolve two issues:

1. Provides the necessary tools and support to reset the printers internal waste counter, thus clearing the error.
2. Providing an a physical waste ink kit to simplify the collection and disposal of waste ink so your printer doesn't leak.

Resetting

Your printer keeps track of estimated waste ink volume in its memory and increments this waste ink counter until a theoretical limit is reached. Your printer then generates the service required error and will refuse to work until it has been reset.

We provide a tool along with a 'key' to reset the printer waste ink counter once and clear the error.
Note: One key is required per reset. Additional keys are available as a separate item

Requirements:

• Compatible Operating System:
• Windows XP, Vista, 7, 8, 10 (32 or 64 bit)
  ...or...
• MacOS 10.6.7 (or later)

• An active Internet connection
• Printer connected to printer with USB cable
• Printer drivers installed.

The reset tool itself is free to download and will read your printers waste ink counter without requiring a key so it is recommended that you download, install and check the utility will recognise and read your printers waste ink counter to ensure compatibility.

Please note: There are numerous support resources to troubleshooting and resolving almost all waste ink counter reset issues so please feel free to check our Support FAQ/KB section.

Waste Kit

The physical waste kit consists of a tube extension and a collection tank.

The tube exension part is designed to connect to your printers existing waste ink tube and extend out of your printer. The tank, naturally is designed to collect the waste ink and allow you to easily dispose of the waste before being reconnected and re-used.

Key Features:

• Lab quality tubing with very smooth bore, ensuring minimal adhesion that might allow clogs to develop.
• Tank uses a valve that closes automatically when the tube fitting is unscrewed.
• A tight liquid proof seal around the fitting stops any leakage.
• Simple to install, easy to maintain.
• Tanks are all re-usable after emptying.
• Tiny vent hole (1mm) to allow any air out automatically while ensuring minimal ink escape potential.
• The location and size of the vent hole allows for accidents as the waste tank can effectively fall and hang from the waste tube with minimal, if any, spillage.
• This particular kit includes an L' shaped connector that also acts as a strain relief to protect the internal waste tube.

Instructions & Support

In developing the Printer Potty we recognise the wide range of technical experience end-users do, or don't have when it comes to installing something on a printer. To that end we provide detailed instructions for the various printer models on the market with a view to making the process as pain free and simple as possible.

Support extends beyond instructions to include our expanding documentation library plus email and phone support (UK based) so even the hardened techno-phobe can be helped.

If in doubt, please contact us with details of your printer model, computer operating system and any questions you have and we'll do our best to help.

Additional Information

Compatibility

Click on this products "Compatibility" Tab for details of all known models compatible with this kit.

Note: The Printer: Quickfind tool (left) is designed to help locate all compatible OctoInkjet products for specific printers so this is your first port of call if you need to check compatibility

Full Specification:

• 1 x Solo LX waste kit
• Tube Extension:
• Length: 35cm (13.7") in two (15cm + 20cm) parts
• Connectors: L' + straight.
• Tank Capacity: 180ml (Dimensions)
  
  
• 1 x Reset key - for use with the Reset Utility

* Other error messages include:

• "Parts inside the printer have reached the end of their service life"
• "Waste pads full"
• "Maintenance required. Elements of your printer are at end of life"